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Client Reviews


"Very reliable and friendly airport service! Always prompt and willing to accomodate service for the late-night flights. I have been a satisfied client for the past 3 years and as a frequent flyer across country I have never failed to enjoy the service provided by RAS. Highly recommended!"

Ann Arbor, MI, US

"Outstanding Service. My wife and I have used Said's service for several years. He is always prompt, reliable and dependable, a very safe driver, courteous and respectful. We consider him a family friend and would use no other airport transportation service. He has our highest endorsement!"

Dr.Gary Jeffers
Vice President Michigan Dental Association
Northville, MI, US

"As a traveling professional, I rely on an airport service that is willing to accommodate my travel needs at a moments notice and Reliable Airport Service in my choice. Punctual, Professional, Courteous, Reliable and only a few attributes that describes this airport service. I have been using this service for over 2 years and I would never think about looking for an alternative."

Victor Nembhard
Ypsilanti, Michigan, US

"Just wanted to say THANK YOU!! I will definately be using your services again for my next trip because you were so warm and caring- making my trip stress free after a long day of traveling. Then for my return checking my flights so that I have more time to visit... much appreciated!!!"

Emerald Park, Saskatchewan, CA

" Very professional, punctual, friendly, and clean! We always use Reliable Airport Service for transportation to the airport...and they have even come to our rescue on short notice on more than one occasion! I would recommend this service to anyone, and have them programmed into my cell phone. The drivers are wonderful too!"

Dr. Patrick Sweeney and Family
Grosse Pointe Woods, MI, US

" I've used Reliable Airport Service ever since I moved to Ann Arbor last year and have been extremely happy with the service. I've used it 7 or 8 times and have had no problems at all. The drivers are very friendly and always on time. I highly recommend using this service."

Zak Lancaster
Ann Arbor, MI, US

"Reliable Airport Service has provided us transfers to Detroit Metro several times in the past year for business and pleasure travel. Each time the drivers have been prompt, professional, courteous and friendly. During bad weather Said has called ahead to suggest earlier pick-ups to ensure arrival at the airport safely and on time. Reliable provides a valuable service for those who wish to avoid the hassle and time needed for parking. "

Pamela Scott
Ypsilanti, MI, US

"I have nothing but positive things to say about my experience with Reliable Airport Service. They are always very prompt and courteous and provide a very comfortable and safe ride to the airport. I always enjoy my experience and would never use any other service to go from Ann Arbor to DTW. I would recommend Reliable Airport Service to everyone."

Naomi Massave
Ann Arbor, MI, US

"I am a director of a small English language school in Italy. I have used Reliable Airport Services many times and have been struck by the courtesy, speed and professionalism of the service offered. I unreservedly recommend it to all American and foreign travellers who wish to travel in the Midwest region of the United States of America. If only all such services were this good!!!!!!! Said A. Farah and his team offer the best and it shows!!!!!"

Dickon Playfair
Monteporzio Catone, Lazio, IT

"Reliable Airport Service has shown me great customer service for the 3+ years I have been using their services. Said is a nice, courteous, and friendly individual who goes above and beyond what is expected of a transit service. I recommend this airport service for anyone who wants a comfortable and friendly ride to and from the airport."

Stewart Randolph
Ann Arbor, MI, US

"This is truely the best service we ever expierenced. We have used the service several times and it is always outstanding and very professional. We highly recommend it. Extraordinary!"

Gabriele and Werner Kosak
Brighton, Michigan, US

"While visiting at UM in 2008-2009, I took Reliable Airport Service to DTW over a dozen times. Normally, I stress about logistics for travel, but Said is so organized and punctual that I learned never to worry about my ride. He also does a great job of adapting to changing flight schedules and delays. Most of all, I've enjoyed the conversations with him on the way to & from the airport."

Ken Shotts
Stanford, CA, US

"I cannot give enough praise to Said! His professionalism and sense of customer service speak for themselves, such a wonderful gentleman who has always come through and has never let me down - thank you Said!"


"Reliable Airport Service provides safe, on time, and dependable service. They arrive 15 minutes before scheduled pick up time, and they have never failed to meet me after a flight for a scheduled pick up. After years of dealing with unreliable taxis and limousines at airports, and occasionally have to argue about the fare, riding with RAS has made my ground transportation a pleasure. I recommend them without reservation."

Jim Lepkowski
Ann Arbor, MI, US

"We cannot speak highly enough of Reliable Airport Service. Said has consistently provided our Institute's guests with professionalism, courtesy, and dependability. It is a pleasure to use Reliable Airport Service for both business and personal needs."

Shannon Rolston
Ann Arbor, Michigan, US

"Said of Reliable Airport Service LLC is the ultimate professional. My husband and I, along with some of our neighbors, use RAS for all our airport-transportation needs. At this point, we couldn’t imagine using anyone else. Although we’ve at times called RAS with very little notice, and at odd hours, Said always seems happy to accommodate us (and will, if need be, send another trusted driver for the job). And no matter what the circumstances, he’s always gotten us safely to our destination on time. For prescheduled rides, he always arrives early to pick us up, and he waits patiently for us until we’re ready to leave. His cars are always spacious in the back and very clean, with fresh bottled water and the day’s newspapers ready for your use. The rides are always very comfortable, with the inside temperature and radio dial set to your preference. Said is very personable, always thoughtfully asking how you’ve been and inquiring by name about any family members (even pets!) he’s heard of or met from past rides. He also has a knack for “reading” people, sensing when the client needs some quite, contemplative time to herself, and yet cheerily engaging in stimulating talk of local or world affairs if that is her wish. Because Said is so resourceful and trustworthy, you can even call upon him anytime during your travels—if, say, you’re afraid you may have left a door to your house unlocked, or if a sudden change of plans extends your trip, potentially jeopardizing the health of your garden plants during a summer dry spell. He will take care of it all—no worries!—as we have learned from experience. Having Said of RAS drive us to the airport ensures that we’ll start our trip on a positive note. And seeing his smiling face there waiting for us when we arrive back at the airport always reminds us just how good it feels to be back home."

C.C. Stern
Ann Arbor, MI, US

"Reliable Airport Service is exactly as the name implies, and more. Not only can you count on Said and his colleagues, but you can be assured of the greatest kindness and courtesy every step of the way. On my frequent trips to Ann Arbor, I even look forward to seeing this most gracious and thoughtful man."

Michael Kennedy
Providence, Rhode Island, US

"Reliable Airport Service could not be more appropriately named. I have been a loyal customer since 2005 and RAS has never let me down. RAS has always always picked me up when promised -- usually well before the appointed pick-up time; they always accommodate changes in my schedule; and have always met me upon return, as arranged, even after long weather delays. With RAS, airport travel is anxiety--free. The rides are uniformly comfortable, relaxing and enjoyable. I would not consider traveling with another airport service."

Fred Conrad
Ann Arbor, MI, US

"I have had the good fortune of becoming a regular client of Reliable Airport Service over the past four years. In fact, I would not call anyone else should I need airport transport. Not only is Said reliable, as his company name suggests, but he is also friendly, intelligent, and interesting - a welcome combination at the end of a long day of travel."

Prof. Hart E. Posen
Ann Arbor, MI, US

"Reliable features in the name, and this is what you will be getting with RAS, extremely reliable service, from the first moment of contact to drop-off at the airport or at home. Yet reliable is only one of many qualities that distinguishes RAS from similar businesses. If you want friendly, personable, flexible service to meet your needs, you cannot go wrong with RAS. Whether you are going on a business trip or on a vacation, driving with RAS will get you started in a relaxed fashion. This service leaves nothing to be desired. Helmut Puff is a professor of German Studies at University of Michigan."

Helmut Puff
Ann Arbor , MI , US

"Reliable Airport Service LLC provides an outstanding service in every respect---100% reliable, always on time, extremely helpful, polite and courteous. Moreover, Said & his staff are always going the extra mile for the clients. On top of it, it's still affordable. Be sure to expect a very smooth ride with a great guys behind the wheel. Prof. Lars Rensmann, University of Michigan Ann Arbor."

Lars Rensmann
Ann Arbor, MI, US

"Reliable Airport Service is EXACTLY what you want when you need to a car service to get you to and from the airport-- for business or family travel. The service is aptly named as Said is never late picking you up for your trip out of town and he is always there for you at Detroit Metro when you return. You will not call anyone else after you have met Said and experienced his very professional service."

Stephanie Teasley, Research Associate Professor
School of Information, University of Michigan
Ann Arbor, MI, US

"Reliable Airport Service gives new meaning to the word "reliable." We are professors at the University of Michigan who have used Said's service since it began. Nothing in our experience compares to this delightful and dependable half hour we spend with him to and from the airport when we travel. He has never failed us, either when tending to our own transporation needs, or those the various scholars and speakers and visitors to the university whose prompt arrivals and departures from the airport we have been obligated to arrange. He has managed the safe and on time transfer of family and friends for us as well, sometimes under the most trying of circumstances Ann Arbor is fortunate to have Said Farah and it is a pleasure to recommend him to others!"

Gina Morantz-Sanchez & Geoff Eley
Ann Arbor, MI, US

"Excellent service!! Always there on time. Consummate professionals, clean cars. Friendly service. Willing to accommodate late night flights. Arguably, of the best Car Service in South East Michigan I have used them for many months and have recommended to many friends. Thank you Said!"

Rene Derieux
Ann Arbor, MI, US

"I have used Reliable Airport Transportation for several years now. Their service is always stellar! I use them often for Visiting Scholars and the feedback I receive about Said is outstanding ("wonderful"; "prompt, and truly reliable"; "friendly, courteous, welcoming": etc.)I recommend them to everyone in the University community and the city of Ann Arbor. Said, you are THE BEST! "

Patricia C Bergeron
University Of Michigan Health System
Department of Emergency Medicine
Ann Arbor, MI, US

"The name of this service says it all: Reliable Airport Service. I once had a flight delayed and didn't arrive until 2:30 in the morning. I figured I'd have to take a taxi home, that there was no way Said would be there to pick me up. But as I walked out toward baggage claim, there he was. He'd been monitoring the flight. For dependability, loyalty and consistency of service I highly recommend Reliable Airport Service LLC. I have been using them for two years and have not needed or wanted any other service. "

Brad Zebrack, PhD, UM School of Social Work
Ann Arbor, MI, US

Reliable Airport Service is easily the best part of my travel itinerary. If only the airlines were as reliable, prompt, courteous, and comfortable...

Philip Brenner

University Of Michigan

Program in Survey Methodology.

Ann Arbor, MI, US

Traveling up to 50% of the time, I require dependable and flexible airport transportaion. Reliable Airport Service LLC delivers a professional service that definitely reduces the stress of constantly being on the move. I have been using this service for over 2 years and I have no concerns with recommending this service highly.

Ann Arbor, Michigan, US
Enrique Herrera

Global Senior Architect at Microsoft.



Perfect service for four years in a row. Clean cars, incredibly friendly drivers that are always on time. I recommend the service to anyone in the area, really makes your airport experience so much less stressful!

- Perri Brinbach

University Of Michigan

B.A. History



Said was my driver (and dear friend) during my four years at the University of Michigan. He was very dependable (so much so, that one time when I did not wake up for an early morning flight, he came knocking on my door to make sure I got to the airport on time... early even). I always knew that if I needed him for anything, I could call and he would find a way to be there for me. Said has even picked up each member of my family from the airport on separate occasions. I'm sure that when I visit Ann Arbor, he will be the first person I'll call. This is not just a reliable airport service, it is so much more than that... Said truly is a driver you can count on.

Allegra Romita

Ann Arbor, MI US



Ever since a trusted friend recommended Reliable to me, I have been delighted. As a dean and consultant I travel a fair bit. Reliable is precisely that: reliable. And more: Said is friendly but not intrusive, always cheerful, and absolutely committed to top quality customer service. I think so highly of him that I've recommended him to many friends, and he is the exclusive provider of airport transportation for all of our faculty and research visitors. Whether your flight is late, or you dropped your phone on the back seat, or you're tired and just want a quiet ride, Said will take care of you with courtesy and consideration.

 Jeff MacKie-Mason

Ann Arbor, MI US




Name: Stuart Goldstein 
City: West Bloomfield 
State: MI 
Country: USA

Having read all the favorable reviews it is easy to understand why so many people choose no airport transportation other than Reliable Airport Service LLC. In addition to cleanliness, safety and reliability, the owner Said Farah is a refined and knowledgable man, well spoken and with a high degree of integrity. Our hospital staff routinely calls on him for a safe and enjoyable ride to and from Detroit Metro.